Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Chama crews are already moving. Hirex Water Damage sends licensed technicians straight to your Chama address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in Chama, NM kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Chama roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Structural Drying in Chama isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Chama, NM, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Chama, NM warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Chama property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Chama call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Chama jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Chama team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Chama crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Chama units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Chama, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Chama businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Chama crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Chama drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Chama estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Chama, NM, most Chama calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Chama dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Chama crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a Chama job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Chama paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Chama dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Chama job, not an add-on option.
Our Chama on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Chama using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Chama tech confirms it's safe.
Commercial response is a regular part of our Chama work — restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Chama jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Chama service, not an upsell.
We stand behind every Chama job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Chama crews cover that full radius.
Beyond Chama itself, our coverage extends across nearby zip codes, with additional Chama, NM crews available for large-scale or commercial losses. If your address falls inside or near Chama, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Chama, Chama, NMCall now and speak with a real Chama dispatcher, not a national call center.
Call +1-844-234-5373